Terms and Conditions

It is important to read our Terms and Conditions thoroughly. By booking our services you accept that you have read, understood and agreed to the following:

We reserve the right to change and amend these conditions at any time!

We reserve the right to refuse service to anyone. Threatening behaviour, rudeness and abuse aimed towards myself, my volunteer trainers or my dogs will result in an immediate and complete ban on attendance of any future service. No refund will be given.

We reserve the right to refuse service to anyone.

We will not give refunds on the basis that you did not read the terms and conditions.

• One to One Training Sessions are advisory only. You will be required to work with your dog between appointments. We cannot be held responsible if you do not work with your dog.
• I do not allow aversive equipment to be used. The only exception are slip leads in gundog training and a slip style show lead for ringcraft. Neither of these pieces of equipment should be used in an aversive manner.
• Under no circumstances will prong collars, choke chains or e collars be allowed in training sessions. 
• Payment is required in advance. 
• You will need to give 7 days notice of any cancellation or rescheduling. We cannot offer refunds under this time frame.
• You may be asked to get veterinary approval before any training takes place.
• Photos and videos may be taken during your session for our records, futhering education and for social media and advertising. To opt out, contact me
• Any aggressive, threatening or inappropiate behaviour will result in your sevices being terminated immediatly. No refunds will be given

Please read the following in advance of booking and attending classes.

• Places on the course will need to be booked and paid for in advance
• 14 days notice is required in the event of a cancellation. We cannot offer refunds within 14 days of a class starting (including during the class) however you may use the balance against the cost of a different course.
• We do not offer weekly payments for classes
• Gates open 15 mins before the class starts
• Puppies should be vaccinated and you will be asked to confirm this on your booking form. You should bring your vaccination card to your first session. If you attend without the full course of puppy vaccines you do so at your own risk. 
• We teach and promote force-free training techniques. No punishment or force will be tolerated.
• You must understand before commencing training that the classes are held on agricultural land and there may be things about such as tractors, livestock and farm workers. Livestock and wildlife have access to the field and may leave feaces. You must understand classes are held on agricultural land before booking and attending.
• You understand that classes are held on agricultural land and, as such, the ground may not be level, there may be sudden dips and holes and the grass may become long in places. The field may become waterlogged and muddy after heavy rain. This is a field and the grass and the ground is reflective of this.
• Dogs should attend classes on a collar or standard Y-front harness with a standard lead. A 5ft/10ft long line will also be an advantage. No Flexi leads or any device designed to cause pain or discomfort will be allowed.
• Puppies should remain on lead unless instructed otherwise
• You will be required to work on your puppies training outside of the class.
• Family members are welcome to join the classes. However we ask that children are not allowed to wander and touch the other puppies in the class. We reserve the right to ask that disruptive children do not attend classes in the future.
• Graduates will get a rossette. This is based on attendance of 6 out of 8 sessions.
• While every step is taken to ensure your puppies safety, there is always the chance of injury, loss or damage to your puppy, your family members or yourself. Pawfectly Behaved Pets or Aimee Gardiner cannot take resposibility for any injury, loss or damage sustained to any party whilst in attendance at the class.
• Your puppy is your responsibility.  Aimee Gardiner and Pawfectly Behaved Pets are there for the provision of training advice.
• Puppies showing signs of illness should not attend.
• No refunds will be given within the timeframe specified  
• Classes are not suitable for discussion of behaviour plans. 
• There is a zero tolerance policy on dog poo. You must clean it up. 
• You access the venue at your own risk! You are responsible for any damage you cause when accessing the venue.
• Please do not touch the horses. They do not belong to Aimee or Pawfectly Behaved Pets.
• Please be aware that the electric fences may be on. Please do not touch or go near them.
• Stay away from the small shetland pony. Do not attempt to touch him.
• Do not allow your dogs to chase or otherwise worry the chickens.
• Please do not go beyond the garage and please park on the main drive.

There are some changes to our services based on the COVID 19 pandemic

• You must book into all events in advance. 
• You must remain 2ms away from anyone who is not in your support bubble.
• You must not touch other dogs.
• Children must be kept under control at all times.
• Please follow government guidelines re. hand sanitising and hygiene measures
• If a class takes place indoors, facemasks must be worn (exemptions apply)

Unfortunately, we are unable to give refunds in the event of self-isolation or in the event of a local or nationwide lockdown. In this event, we may continue the classes online! 

• No refunds can be given for online coaching unless your place is sold to someone else.
• You can only sign one dog up per slot
• Feedback can only be given on the tricks provided. We cannot give other training or behaviour advice.
• Your dog must be physically able to do the tricks.
• Feedback on your videos may not be immediate
• Progress will only happen if you put the work in. We are not responsible if your dog doesn't learn the tricks.
• The videos you send are confidential and will not be used without express permission. In turn, videos that are sent to you are not to be shared.